AI review replies for salons on Fresha & Treatwell.
Fresha and Treatwell fill your diary. ReviewReply AI handles every Google, Trustpilot and Facebook review — in your voice, in seconds.
No card required. Cancel any time.
You already run the salon. Reviews shouldn't run your evenings.
The three things every salon owner tells us about replying to reviews.
Replies eat your evenings
You're between clients all day. Reviews pile up, and by the time you sit down, writing 15 replies that don't all sound the same is the last thing you want to do.
Every reply reads the same
"Thanks so much!" copy-pasted 40 times looks lazy to prospective clients scrolling your Google profile. And that's who's deciding whether to book.
One bad review lands hard
Salon reviews are personal. A 2-star about a colour service needs a careful, empathetic reply — not a defensive one. Getting the tone wrong makes it worse.
Made for how salons actually work
Not a generic AI writer. A reply assistant that gets beauty and wellness.
Tuned for beauty & wellness
Select "Salon" as your industry and the AI understands the language of colour corrections, extensions, lash lifts, blow-drys and rebooking.
Brand Vibe slider
Warm and chatty for a boutique barber. Polished and professional for a high-end spa. Calm and apologetic for the tricky ones. One slider, three voices.
Works with Fresha & Treatwell
Keep Fresha or Treatwell for bookings, calendar and payments. Use ReviewReply AI for every review that lands on Google, Trustpilot and Facebook — the ones your booking platform doesn't touch.
Three steps. About 20 seconds per review.
No integration, no setup, no learning curve. Just faster replies.
Copy the review
From Google Business Profile, Trustpilot, Facebook — anywhere reviews show up.
Pick vibe + rating
Casual, Professional, or Apologetic. Set the star rating so the AI matches the sentiment.
Generate & paste back
You get a personalised reply in seconds. Copy it back to Google. Done — about 20 seconds a review.
Native Fresha & Treatwell integrations — coming soon
We're building direct Fresha and Treatwell connections so reviews sync automatically and replies can be posted back without copy-paste. Today, ReviewReply AI works fully alongside both via manual paste — most owners handle a week's reviews in under 5 minutes.
- Auto-sync of Fresha and Treatwell marketplace reviews
- Client name + service auto-populated in the reply
- One-click posting back where each platform allows it
Salon owners already saving hours a week
"I run three locations. Replying to Google reviews used to be a Sunday-night job — now it takes me the length of a coffee."
"The apologetic tone is genuinely brilliant. It handles bad reviews the way I would after I've calmed down."
"Treatwell brings in new clients, Fresha runs my diary, this handles my reputation. Whole admin sorted."
Frequently asked questions
Does ReviewReply AI integrate directly with Fresha or Treatwell?
Not yet — native Fresha and Treatwell connections are on our roadmap. Today you paste a review from Google, Trustpilot or Facebook into ReviewReply AI and post the generated reply back. It takes about 20 seconds per review and never touches your booking setup on either platform. Join the waitlist below to be first in line when the integrations ship.
Fresha and Treatwell already collect reviews — why do I need this?
Both collect reviews inside their own marketplaces, but your Google Business Profile, Trustpilot and Facebook pages sit outside them. Those are the reviews new local customers read before they ever reach your booking page — and they still need a human-sounding reply.
I get bookings from both Fresha and Treatwell — can I keep them separate?
Yes. Add the order details when you generate a reply — service name, date, stylist — so a Treatwell first-timer and a regular from your Fresha diary get replies that read completely differently.
Can it handle negative reviews?
Yes. Pick the Apologetic Brand Vibe and the AI writes a calm, empathetic service-recovery reply — acknowledges the issue, offers to continue offline, never admits liability. Perfect for the occasional 1- or 2-star.
Do you handle multi-location salon groups?
Yes. The Agency plan gives you unlimited locations, team seats and white-label — designed for salon groups, franchises and reputation agencies managing multiple sites.
How much does it cost?
Free forever for 4 replies/month. Starter is £5/mo for 100 replies, Pro is £19/mo for 500 replies + analytics, Agency is £79/mo for unlimited replies and white-label.
Your Fresha and Treatwell diaries are sorted. Now let's sort your reviews.
4 AI-generated replies free every month. No card, no catch.
Start free