ReviewReply AI
Partner brief

ReviewReply AI × Fresha

A one-page look at how our AI review replies map onto Fresha's stated strategic priorities — and where an API and multi-location partnership fits.

Try the live demo See the salon pageCommercial terms & pilot

Priority-by-priority mapping

Priority 1

AI-powered platform expansion

Reviews are the post-visit surface a booking platform doesn't automate.

  • Paste a Google, Trustpilot or Facebook review — get an on-brand reply in about 20 seconds.
  • Five tones plus a Brand Vibe control (Casual, Professional, Apologetic) for service recovery.
  • Sits entirely outside the booking layer, so it extends the AI story without touching core scheduling.

Priority 2

Personalised discovery and customisation

Replies personalised per business, then tuned by what actually performs.

  • Industry-tuned prompts for salons, spas and barbers.
  • Optional appointment context — service, date, reference, staff member — referenced in the reply.
  • Winning replies can be saved and tagged; the AI learns each brand's proven voice from them.
  • More answered reviews and a stronger star average feed directly into local discovery.

Priority 3

Enterprise growth and multi-location support

Already shipped, not roadmap — the strongest overlap of the three.

  • Enterprise and location records with role-based access for partner accounts.
  • Location switcher in the app header; review history and analytics scoped per location.
  • White-label Agency tier for groups and managing partners.
  • API keys with validation and per-key usage metering for programmatic access.

The API and multi-location angle

For a marketplace or a salon group, the useful shape isn't a consumer signup — it's programmatic reply generation across many locations under one account.

Programmatic access

  • Scoped API keys, generated and revoked per integration.
  • Server-side validation on every call, with usage metering per key.
  • Send review text plus optional appointment context, receive a reply.

Multi-location structure

  • One enterprise, many locations, role-based access.
  • Per-location review history, tone settings and analytics.
  • White-label presentation for groups and managing partners.

Suggested next step

  1. 1A 15-minute walkthrough of the generator and the multi-location view.
  2. 2An API pilot with one multi-location group, measured on reply rate and star average.
  3. 3A referral path for salons who want reviews handled alongside their bookings.

Try it before the call

The demo on our homepage runs without an account, and salon-specific messaging lives on the salons page.

Open the demo White-label details